We understand that from time to time unforeseen circumstances occur and it is necessary to scratch from an event.
All refunds will incur an administration fee. ($10 per combination per competition or as stated within the terms and conditions for each event.)
There will be no refunds after the closing date (as specified in the program for the event) unless the event secretary for the event has been notified prior to ride time and a valid veterinary or doctor's medical certificate is supplied to the event secretary within 7 days of notification of scratching.
Please check the event program as some events will state that there are no refunds after the closing date.
Veterinary and Medical certificates will be checked for validity.
Certificates must include:
We are not able to accept letters from Farriers, Masseurs, and Car Mechanics
If a scratching fulfils the terms and conditions for a refund, The funds will return to the account used to pay for the entry less the administration fee as applicable. Please allow 2-3 business days for bank transfers.